Refund Policy
Thank you for shopping with Bloom Glow Club. We want you to feel confident about your purchase. Please read our refund and returns policy carefully.
1. Right of Withdrawal (EU Customers)
In accordance with EU consumer protection laws, customers have the right to withdraw from a purchase within 14 days of receiving the product, without giving any reason, provided the conditions below are met.
2. Conditions for Returns
To be eligible for a return:
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Products must be in original packaging
3. How to Request a Return
To initiate a return, please contact us within 14 days of delivery:
Include:
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Order number
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Reason for return
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Photos (if the product is damaged or incorrect)
Returns sent without prior approval may not be accepted.
4. Refunds
Once we receive and inspect the returned item:
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We will notify you of approval or rejection
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Approved refunds will be processed to the original payment method
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Refunds are issued within 5–10 business days
Shipping costs are non-refundable, unless the return is due to our error.
5. Damaged or Incorrect Items
If you receive a product that is:
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Damaged
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Defective
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Incorrect
Please contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund at no additional cost.
6. Programs & Digital Content
Digital content, online programs, and access to community or guidance:
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Are non-refundable once access is granted
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This includes the 30-Day Glow Up Challenge once materials or access are provided
7. Shipping Costs for Returns
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Return shipping costs are the responsibility of the customer
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We recommend using a tracked shipping service
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Bloom Glow Club is not responsible for lost return shipments
8. Contact Us
For any questions regarding returns or refunds, contact us at: info@bloomglowclub.com